Privacy Policy

Collection and Use Of Personal Information

The term “personal information” means information about an identifiable individual, including a person’s name and email address.

We may collect personal information when you:

  • Visit our Website;
  • Signup to receive promotional email or other communications from Belletrist;
  • Contact us with a comment, question or complaint.

Visiting our Website: We collect the Internet Protocol (“IP”) addresses of visitors to our Website and other information about your visit, such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity, and to monitor and improve our Website.

Email and Other Communications: We may obtain your consent to send you email and other communications about products, services, promotions or events that may be of interest to you. You can opt-out of receiving our promotional messages by doing one of the following:

  • If you have received an email, you can follow the opt-out or "unsubscribe" instructions provided in your email.
  • You can always request to be unsubscribed by contacting us through the “Contact” page on our Website or using the contact information set out below.

Contact Us: When you contact us with a comment, question or complaint, you may be asked to provide personal information (such as your name or email address) along with any additional information we need to help us promptly answer your question or respond to your comment or complaint. We may also retain this information to assist you in the future and to improve our customer service.

Disclosure of Personal Information

Our policy is that we do not disclose, trade, rent, sell or otherwise transfer your personal information, without your consent, except as otherwise set out herein. We may maintain or process your personal information in the U.S. or other jurisdictions.

Service Provider Arrangements: We may transfer (or otherwise make available) your personal information to third parties who provide services on our behalf. For example, we may use service providers to operate certain features or send email or other communications. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.

Sale of Business: We may transfer any information we have about you as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Belletrist, as part of a corporate reorganization of Creative Labs Management Inc., or in connection with a stock sale or other change in corporate control.

Legal: Belletrist and our Canadian, US and other service providers may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by applicable Canadian, US or other law. We may also disclose personal information where necessary for the establishment, exercise or defense of legal claims, or as otherwise permitted by law.

Cookies: Our Website and Ads may use a technology called “cookies”. A cookie is a tiny element of data that our Website can send to your browser, which is stored on your hard drive so we may later be able to recognize your computer or other device while you interact with our Ads or our Website. Most web browsers allow you to modify your settings to notify you when you receive a cookie or to reject cookies entirely. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of their respective features.

We use Google Analytics to help us gather and analyze information about the areas that you visit on the Website to evaluate and improve the customer experience and the convenience of the Website, and to help us evaluate some of the specific information related to your Website visits. To opt-out of Google Analytics’ tracking of your Website visit across all websites, Google makes a tool available that you can install in your browser.

Access to your Personal Information

You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in personal information we have in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.

Changes to the Privacy Policy

This Privacy Policy may be updated periodically to reflect changes to our personal information practices. The revised Privacy Policy will be posted on this Website. If we make material changes to this Privacy Policy, we will notify you by posting a notice on the front page of this Website. We strongly encourage you to please refer to this Privacy Policy for the latest information about our personal information practices.

Contacting our Privacy Officer

Please contact us if:

  • you wish to opt-out of marketing messages, or to access, update, or correct inaccuracies in your personal information; or
  • you otherwise have a question or complaint about the manner in which we or our foreign-based service providers treat your personal information.

Mail:
Privacy Officer c/o Belletrist
301 - 788 Beatty Street

Vancouver, British Columbia

V6B 2M1

Canada